First, submit a Support Ticket (support.fulcrumbiometrics.com) with your registered e-mail address requesting Support/Service. Copy down the Ticket Number created for you, as you will need it in Step 6.
1. Navigate to: https://outlook.office365.com/book/FulcrumBiometricsTechnicalServices@fulcrumbiometrics.com/
2. Select Central Time – Technical Support 1 hour 30 minutes Free
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3. Select Date on the Calendar.
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4. Select Time. The default is Central Time so please adjust the time on your default calendar to reflect your time zone.
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5. Enter your contact details. In the notes section, please specify any special requests including modifications to time that are not listed in the booking interface.
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6. Provide additional information.
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7. Select “Book” and then watch for email confirmations.
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