Manual License Activation (Neurotec Biometric 4.5 or later Activation Wizard)

Modified on Fri, 02 Jun 2023 at 02:31 PM

Generate computer id file

Save the Serial Number license in a text file in the same location as the Activation Wizard (For this example the Serial Number license is saved in a file titled “sn.txt”)

Note: when saving the serial number to a text file, only add the actually serial number, not the name of the license: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX

Open a command prompt and go to the location of the Activation Wizard


Run id_gen.exe with parameters: id_gen.exe serial_number_file id_file

Example: id_gen.exe sn.txt

*sn.txt is the file with the Serial Number in it


Generates computer file


*Once the file is generated, leave the command prompt open (You will need this location again on the last step)


Obtain license file

Transfer the file you saved ( to a computer that has internet access.

Go to: and upload the file (Input a valid email address)


Save the received license file (*.lic) to the same location as the Activation Wizard and pg.exe



Starting Neurotechnology service

In the command prompt (in the location of the Activation Wizard) run command: pg.exe –install

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