RSS Feed
Knowledgebase : CAPSS
SCANNER NOT DETECTED Ensure that Device manager shows the scanner connected and that the manufacturer drivers have been installed. Futronic scanner used in this example: If you find that you need to install drivers for your fingerprint scanner click h...
LAUNCHING "RUNTIME ERROR 14" - Missing Microsoft C++ Redistributables 1. Uninstall _Microsoft C++ Redistributable 2015_ if present 2. Install the following: Microsoft C++ Redistributable 2010(32bit) [https://www.microsoft.com/en-us/download/detail...
SIGNATURE PAD NOT DETECTED 1. Install the following:(Topaz T-S460 and Scriptel 1475) Microsoft C++ Redistributable 2013 [https://www.microsoft.com/en-us/download/details.aspx?id=40784] Microsoft C++ Redistributable 2015 [https://www.microsoft.com/en...
Thank you for purchasing our bioCollect software. This guide will show you how to install the software and show you how to use the software. You should have received an email with download links or downloaded the file from www.fulcrumbiometrics.com/capssi...
LICENSE ERROR USING FBF® BIOCLIENT Are you seeing a license error message like the ones below? This happens when our licensing server is not running. This can happen due to a Windows update or program conflict.         * First ensure your USB Don...