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Knowledgebase : Mobile Apps
FBF® BIOCOLLECT APP FOR ANDROID: To download the FbF(R) bioCollect App for Android, open the Google Play Store on your device. Search "bioCollect" and install the app. Or you can access the app here: [https://play.google.com/store/apps/details?id=com...
FBF MOBILEONE APP VERSION 2.0 FOR IOS: To download the free FbF(R) mobileOne demo app, go to the App Store on the iOS device and search "mobileOne". Once the app is downloaded, launch the app, and you will see the screen below. FIGURE 1. Connect the...
There are a few common issues customers experience with mobileOne unit. "Please Connnect FbF mobileOne" with spinning busy indicator 0% battery charge after 4+ hours of charging These two conditions usually indicate a poor connection between you iOS d...
At some point you will probably encounter an issue while acquiring a fingerprint image. This page will document the most common causes. Lines in Fingerprint Image: This issue is usually caused by damage to the sensor. This type of damage is usually ...