Knowledgebase
BeyondTrust "Matching Security Zones" Error
Posted by Aaron Adams on 07 January 2021 11:55 PM

How to fix the "Deployment and application do not have matching Security Zones" Error

The solution is to download the application using Internet Explorer.

By doing this, the application file itself doesn’t actually download, instead it is run within Internet Explorer.

If you’re prompted to select a program to open the application in, select Internet Explorer here also.

Once you follow these steps, your application should run without an issue.

 

The reason for this issue is because Chrome and Firefox do not use the IE Security Settings and the application will check your security zones, but it can only do this from within Internet Explorer.