Generate FbF Listener different Logs
Posted by on 07 May 2015 06:46 AM
Step 1: Download FbF Listener and Activation wizard
Step 2: Extract activation wizard folder and run the activation wizard from it.
Step 3: If license dongle is not connected on same machine (where listener will be installed) and getting license from other server machine, run downloaded activation wizard on the server machine too.
Step 4: Install FbF Listener from the download with the correct license server settings.
Step 5: Open Configuration window from Listener’s system tray icon.
Step 6: Goto logging section in General tab.
Step 7: Select “Execution Trace” from the selection box and save the changes.
Step 8: Now try to reproduce the issue so that it can be log in the logging file.
NOTE: Logging file will create on below location.
Installation Logging File: <root drive>\Users\<admin user>\AppData\Local\Fulcrum Biometrics\FbF Device Listener\ logfile.txt
Installation Logging File: <root drive>\Users\<admin user>\AppData\Local\Fulcrum Biometrics\FbF Device Listener\ setup logfile.txt
Listener Logging File: <root drive>\ProgramData\FulcrumBiometrics\Logs\biodentify diagnostics.txt
Listener Logging File: <root drive>\ProgramData\FulcrumBiometrics\Logs\ biodentify.logging.dblog